What do I do if I need a crib? If you are traveling with an infant, please call us as soon as possible to request a crib, 1-800-889-5265. Cribs are not guaranteed and are provided on a first come, first serve basis.
What should I pack for a cruise? Casual attire is the order of the day, both on board and ashore. Daytime, it's basically all fine since we know you're probably headed to the pool or out for a fun Shore Excursion. Casual shorts, jeans, tops and sundresses are welcome everywhere. You can even wear your swimsuit to the poolside grill or the buffet. Resort casual dress gets you into every venue at night too. Some people like to add a jacket, or when celebrating a special occasion, get all decked out. This too is welcome everywhere. And if you're tired from a long fun day and just want to wear shorts; the buffet is the place for a casual dinner. Some people prefer nice jeans. They're welcome in many of our restaurants as well, but not in all. Since all suitcases are collected the night before you return home, don't forget to bring an overnight bag packed with a change of clothes, prescriptions and need-to-have items.
Do I need to bring my own towels? Towels are supplied for each guest in your room. Towels are also available for all guests on the pool deck. You will need to check out your towels on the pool deck.
What travel documentation do I need on a cruise? Proper travel documentation is required at embarkation and throughout the cruise and is the responsibility of the guest. Any guest traveling without proper documentation will not be allowed to board the vessel and no refund of the cruise fare will be issued.
U.S. citizens are encouraged to show a U.S. passport. If they do not have a passport, they should be prepared to provide a valid government-issued photo ID (i.e. Driver's License) and proof of U.S. citizenship in the form of a government-issued (not hospital issued) U.S. birth certificate.
It is important that guest names on travel documents be identical to those on the cruise booking. Otherwise, proof of name change (i.e. a marriage license) OR a valid driver's license or government-issued photo ID must be presented.
For further information on documentation for U.S. citizens see U.S. Customs and Border protection.
For further information on documentation for Non-U.S. citizens go to www.iatatravelcentre.com/travelinformation
In order to serve our customers better Premier has partnered with A Briggs Passport and Visa Expeditors. If you need to order a new passport, renew a passport, replace a lost or stolen passport, or update your passport, A Briggs works with the U.S. Passport Agency and foreign embassies and consulates to secure passports as quickly as 24 hours. For further information see the Travel section of our website.
Can special diets be accommodated? We can accommodate most special dietary needs, such as Gluten- free at no extra charge. Please contact our office at 1-800-889-5265 with your request.